QUALITY & SERVICE

QUALITY & ENVIRONMENTAL POLICY

Nippon Paint Automotive Americas, Inc. (NPAA) is determined to set the global standards for Quality, Performance, and Environmental Compliance in the coatings field, ensuring customer and other interested parties’ satisfaction through ethical behavior and continual improvement.

NPAA will be the preferred supplier to our served markets in North America. We will accomplish this status by providing world class products and services, on time, at a reasonable cost and at a high value to our customers, while continually striving to maintain an environmentally friendly atmosphere. We aim to conduct our business activities to support and enable sustainable development everywhere we operate.

Top Management will live up to this mission by focusing in the following areas:

  • Compliance with all applicable legal, regulatory, customer and corporate requirements
  • Prevention of work-related injuries and illnesses
  • Pollution prevention
  • Security of our operations and facilities
  • Sustainable development through the efficient use of natural resources
  • Compliance with IATF 16949, ISO9001, ISO14001, ISO17025 and an effective safety management system
  • Developing and promoting interested party relationships, promoting openness and a two-way dialogue

Top Management will allocate resources to achieve the goals, targets and objectives related to our mission and will review progress towards them.

Certifications
Location Certificate Type Download
Cleveland, OH ISO 9001:2015 Download PDF
Cleveland, OH ISO 14001:2015 Download PDF
Lansing, IL IATF 16949:2016 Download PDF
Lansing, IL ISO 14001:2015 Download PDF
Lansing, IL ISO/IEC 17025:2017 Download PDF

SERVICES

NPAA is fully committed to provide exceptional service to our customers. We collaborate and work closely with our customers to provide the highest quality finish. We continue to invest in our operations and resources to fully support our service commitment. These services include:

FIELD TECHNICAL SERVICE

NPAA provides technical service at each of our customer facilities to provide expertise and guidance to our customers at every stage of the process.

FULL LAB SUPPORT

NPAA provides full lab support to meet the needs of our customers through new product development, advanced product testing, and color design capabilities.

ADVANCED ANALYTICAL CAPABILITIES

NPAA has equipped our facility to perform advanced analysis techniques in a timely manner to assist in advanced formula development, paint failure and advanced chemical analysis.

LAB TO LINE CORRELATION

NPAA lab facilities are equipped with various robots and application equipment to allow for customer line simulation and correlation.

COLOR DESIGN/MATCHING

NPAA provides advanced color design and expertise in formulating premium color products to meet our customers needs.

BODY/BUMPER COLOR HARMONY

NPAA uses the latest paint technologies and equipment to ensure the best body to bumper color harmony.

Mastering Fundamentals While Leading Innovation

A leading supplier of automotive paint and chemicals

NPAA Logo

Nippon Paint Automotive Americas (NPAA) is an affiliate of the NIPPON PAINT AUTOMOTIVE COATINGS (NPAC) group.

LinkedIn Logo Icon
Our Locations
  • Lansing, IL
  • Cleveland, OH
  • Troy, MI
  • Chattanooga, TN (New location - under construction)
  • Silao, Mexico
  • Sao Paulo, Brazil
™ SURFCLEANER, SURFDINE AND SURFTECH ARE REGISTERED TRADEMARKS OF NIPPON PAINT. © 1999 - 2021 NIPPON PAINT (USA) INC. ALL RIGHTS RESERVED. WEBSITE DESIGN BY PERCEPTION MULTIMEDIA.